2nd Week (April 18-24)

April 18-24, 2011 – On our second week, I can say that I mostly knew the routine inside the dining from welcoming the guest, order taking, punching orders to computer and serving foods.  I also knew the sauces which incorporates the dishes.  I also learned the set-up for shabu-shabu.  I can now handle two glasses (with or without water/drinks) with one hand.

So far, I don’t hear worst guest complaints from me.  I experience one time that the guest told me that their food didn’t served yet and they have been waiting for so long so I follow-up the orders to the kitchen.  There were some customers that they wanted to cancel the food they ordered because of long minutes of cooking.

This week was the holy week and we don’t have Lenten vacations.  There were so many people who dined in the restaurant in Holy Thursday and Good Friday.  We experience a lot of work from order taking and sending orders to kitchen by the use of computer and serving foods.  It was too tiring walking back and forth and seeing always the customers if they needed help.

On Good Friday, there was a lot of people ate at David’s and they occupied all the tables in hotpot and in tea house and others were waiting outside to dine in.  Most of them ordered shabu-shabu.  I was assigned to hotpot on that evening because of so many customers.

On Black Saturday and Palm Sunday, there were a few people who dined-in at the restaurant.  I think that people have rested in their own respective houses and others were in the church to attend mass.  People began to dined-in when it was lunch and dinner but when it’s snack time, we experienced that there was no one customer inside the restaurant for almost 30 minutes.

We also followed up our timecard because our timecard was lost.  Fortunately, we were not back to zero hours and our manager will ask first in their office if she can handwritten the time-in and time-out on our timecard.